Product release lifecycle

Tealium introduces products and features through three release lifecycle stages: Early Access, open beta, and general availability. Early Access and open beta both provide pre-GA access.

	Early Access	Open beta	General availability
Requires EA addendum	Yes	No	N/A
Customer availability	By invitation or request to Tealium Support		All customers
Regions	One or more		All or most
Production use	Not recommended		Supported
SLAs	None		Standard SLAs
Support	No formal support		Full support
Discontinuation	Can be discontinued without notice		Standard end-of-life or deprecation notice

Early Access

Early Access provides initial access to products and features that Tealium is evaluating for future development. Participation gives you an opportunity to provide feedback and requires a signed Early Access addendum. For information about eligibility and how to participate, see About Early Access.

Early Access products and features are available by invitation or by request to Tealium Support. They don’t include formal support or SLAs.

Tealium can change the scope of or discontinue an Early Access product or feature at any time without notice. At the end of the Early Access period, Tealium determines whether to advance, modify, or discontinue it.

Open beta

Open beta provides access to products and features before general availability.

Access to open beta products and features is available by invitation or by request to Tealium Support. Open beta does not require a signed Early Access addendum and does not include formal support or SLAs.

Tealium can change the scope of or discontinue an open beta product or feature at any time without notice.

General availability

General availability (GA) products and features are fully supported and available for production use. They are typically available in all datacenters but can be limited to specific datacenters.

General availability products and features include standard SLAs and full support.