About Omnichannel File Status API

The Omnichannel File Status API provides detailed status information for your omnichannel files.

How it works

The Omnichannel File Status API returns a File Status that details when the files imported, how they were processed, and any processing errors.

Prerequisites

To use the Omnichannel File Status API, you will need the following:

Authentication

The bearer token is used to authenticate all API calls and not the API key. The API key is only used in the authentication call.

See the Getting Started guide to learn about generating a bearer token from the API key.

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This page was last updated: January 7, 2023