---
title: About Omnichannel File Status API
description: The Omnichannel File Status API provides detailed status information for your omnichannel files.
url: https://docs.tealium.com/api/v2/omnichannel-file-status/about/
---
## How it works
The Omnichannel File Status API returns a File Status that details when the files imported, how they were processed, and any processing errors. 

## Prerequisites

To use the Omnichannel File Status API, you will need the following:

* A configured [file import data source](https://docs.tealium.com/about-file-import/)
* An API key from Tealium iQ Tag Management

## Authentication


<blockquote>
The bearer token is used to authenticate all API calls and not the API key. The API key is only used in the authentication call.
</blockquote>


See the [Getting Started](https://docs.tealium.com/api-authentication/) guide to learn about generating a bearer token from the API key.