Salesforce Journey Builder Connector Setup Guide
Connect your Salesforce Marketing Cloud account and send event data to trigger or batch-trigger customer journeys.
Configuration
Go to the Connector Marketplace and add a new connector. For general instructions on how to add a connector, see About Connectors.
After adding the connector, configure the following settings:
Client ID
- (Required) Provide your app client ID.
- For more information, see Salesforce: Get OAuth Client Credentials.
Client Secret
- (Required) Provide your app client secret.
Account ID
- (Required) Provide the account identifier (MID) of the target business unit.
Tenant-specific subdomain
- (Required) Provide the tenant-specific subdomain for your application.
Actions
| Action Name | AudienceStream | EventStream |
|---|---|---|
| Send Event to Initiate Journey | ✓ | ✗ |
| Send Event to Initiate Journey (Batched) | ✓ | ✗ |
Send Event to Initiate Journey
Parameters
| Parameter | Description |
|---|---|
| Event Entry Definition | (Required) Select an event entry definition or enter it manually. The drop-down list displays entries from newest to oldest and shows a maximum of 2000 entries. For more information, see Salesforce: POST /interaction/v1/events. |
| Contact Key | (Required) Provide the contact key. |
| Event Data | Required if defined in a custom event or specified by the event. Map values to contact event attributes. For more information, see Salesforce: POST /interaction/v1/events. |
Send Event to Initiate Journey (Batched)
This action enters a batch of subscribers into a journey asynchronously. Use this action for bulk imports or high-frequency event data.
Batch limits
This action uses batched requests to support high-volume data transfers to the vendor. Parallel processing may result in events reaching the vendor out of sequence. If ordering is important, add a sequence value to events. For more information, see Batched actions. Requests are queued until one of the following thresholds is met or the profile is published:
- Max number of requests: 100
- Max time since oldest request: 5 minutes
- Max size of requests: 10 MB
The parameters for this action are identical to Send Event to Initiate Journey.
Vendor documentation
This page was last updated: August 25, 2026