Check import status

This article describes how to check the status of a imported files.

After the file import data source is set up and has begun importing files, you can view the import activity from the Status tab by expanding the data source in the Data Sources Dashboard. This tab shows a rolling month report, with details about how many rows were processed, with and without errors, in graphical format. A tabular view displays directly underneath the graph.

You can also see events imported from files on the Live Events screen by navigating to Live Events and selecting the File Import data source you want to view from the drop-down list.

If an error occurs, hovering over the red area of a bar in the graphical display displays a breakdown of the errors. Tooltips show common errors with a link to detailed report of all errors hosted in S3. Hover over any bar in the display to view details about the number of rows processed.

If AudienceStream fails to copy a file using the file transfer service, it will retry in 10 minutes.

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This page was last updated: January 7, 2023