---
title: Threshold alerts
description: Set up threshold alerts to receive email notifications when a dashboard visual crosses a defined value.
url: https://docs.tealium.com/server-side/insights/threshold-alerts/
---
Threshold alerts send an email notification to the alert creator when a dashboard visual crosses a defined value. You can create multiple alerts for the same visual.

## How threshold alerts work

Alerts are available on KPI, Gauge, Table, and Pivot Table visuals.

When you create an alert, you set a condition (is above, is below, or is equal to) and a threshold value. Each time the underlying dataset refreshes, the alert evaluates the visual against your threshold. If the condition is met, an email notification is sent.

### Notification frequency

The **Notify me** setting controls how often notifications are sent:

* **As frequently as possible**: Sends a notification each time the dataset refreshes and the alert condition is met.
* **Daily at most**: Sends at most one notification per day.
* **Weekly at most**: Sends at most one notification per week.

The frequency of **As frequently as possible** notifications depends on how often the dataset updates.

### Filters and alerts

Filters applied to a visual also apply to its alerts. When you create an alert, the alert locks in the filter settings active at that time and evaluates the threshold against that filtered data.

* **Fixed at creation**: The alert uses the filter settings active at the exact time you create it.
* **Independent of dashboard updates**: Changing or removing a filter on the live dashboard does not affect the existing alert.
* **Filter changes require a new alert**: To use a new filter configuration, create a new alert with the updated settings.

## Create an alert

1. Go to **Insights > Dashboards**.
1. Select a dashboard.
1. Click the **Alerts** icon in the toolbar.
1. Click **Create alert**.
1. From the **Visual on this sheet** drop-down, select a visual.
   Alerts are available on KPI, Gauge, Table, and Pivot Table visuals. Visuals that do not support alerts do not appear in the list.
1. Click **Next**.
1. In the **Name** field, confirm or update the alert name.
1. From the **Condition** drop-down, select a condition:
   * **Is above**
   * **Is below**
   * **Is equal to**
1. In the **Threshold** field, enter a value.
1. From the **Notify me** drop-down, select the notification frequency. For more information, see [Notification frequency](#notification-frequency).
1. To receive a notification when the visual has no data, select **Email me when there is no data**.
1. Click **Save**.

## Manage alerts

To view and manage existing alerts:

1. Go to **Insights > Dashboards**.
1. Select a dashboard.
1. Click the **Alerts** icon in the toolbar.
   The **Manage alerts** panel lists your alerts. Each alert displays its condition and notification frequency, and includes a toggle to enable or disable it.
   ![](https://docs.tealium.com/images/server-side/data-insights/manage-alerts.png)
1. To edit, view history, or delete an alert, click the three-dot menu for the alert and select an option.
1. To create another alert, click **Create alert**.

## Example: Set up an alert for total connector errors

The following example shows how to add a gauge visual to the connectors dashboard and configure an alert for total connector errors.

### Add a gauge visual for error count

1. Go to **Insights > Dashboards > Analysis**.
1. Open **Connectors Analysis**.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-connectors-analysis.png)
1. Open the **2. Connector and Action Errors** tab.
1. Locate the **Failed connector counts over time** visual.
1. Click the three-dot menu and select **Duplicate visual to > This sheet** to retain the existing error-counting filters.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-duplicate-visual.png)
1. Rename the duplicated visual to distinguish it from the original.
1. Update the visual type to **Gauge** to display the total error count.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-gauge-type.png)
1. (Optional) Resize the gauge chart by dragging the border sizing handles.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-gauge-visual.png)

### Publish and configure the alert

1. Click **Publish**.
1. Select the **New dashboard** tab.
1. In the **Dashboard name** field, enter a name for the dashboard.
1. From the **Select sheets** drop-down, select **All sheets**.
1. Click **Publish Dashboard**.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-publish-dashboard.png)
1. Open the **Connector and Action Errors** sheet.
1. Locate the gauge visual.
1. Click the **Alerts** icon.
1. Select the visual and configure the alert. For field descriptions, see [Create an alert](#create-an-alert).
1. Click **Save**.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-create-connector-alert.png)

## Example: Set up an alert for total event volume

1. Go to **Insights > Dashboards > Dashboards**.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-dashboards-list.png)
1. Select the **Total events count** dashboard.
1. Locate the **Total events count for all time** chart.
1. Select the chart.
1. Click the **Alerts** icon.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-total-events-chart.png)
1. Configure the alert. For field descriptions, see [Create an alert](#create-an-alert).
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-create-events-alert.png)
1. Click **Save**.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-events-alert-configured.png)

## Example: Add an alert with a different date range filter

Each date range filter requires its own alert because filters are locked at the time you create an alert.

1. Go to **Insights > Dashboards > Dashboards**.
1. Select the **Total events count** dashboard.
1. Expand the **Controls** panel.
1. Change the **Date range** filter value to the range you want to monitor. For example, select **Last number of days** and enter `90`.
   ![](https://docs.tealium.com/images/server-side/data-insights/threshold-alerts-date-range-filter.png)
1. Select the **Total events count for all time** chart.
1. Click the **Alerts** icon.
1. Click **Create alert**.
1. In the **Name** field, enter a name that reflects the chart title and filter value. For example, `Total events count last 90 days`.
   
<blockquote>
Include the filter value in the alert name. The alert name is the only record of the filter settings used to create it.
</blockquote>

1. Configure the alert. For field descriptions, see [Create an alert](#create-an-alert).
1. Click **Save**.
   The **Manage alerts** panel shows both alerts for the same chart, each with its own date range filter and threshold.
