Acoustic Campaign Connector Setup Guide
This article describes how to set up the Acoustic Campaign connector.
Configuration
Navigate to the Connector Marketplace and add a new connector. For general instructions on how to add a connector, see the About Connectors article.
After adding the connector, configure the following settings:
- OAuth2 Client ID
(Required) OAuth2 Client ID. Please, contact Acoustic for assistance. - OAuth2 Client Secret
(Required) OAuth2 Client Secret. Please, contact Acoustic for assistance. - OAuth2 Refresh Token
(Required) OAuth2 Refresh Token. Please, contact Acoustic for assistance. - Server Host
Please provide your host.
Hint:api-campaign-ZZ-X.goacoustic.com. ReplaceXwith your pod number and replaceZZwith your region.
Do not include HTTP(S) protocol. Example:api-campaign-us-5.goacoustic.com.
Click Done when you are finished configuring the connector.
Actions
| Action Name | AudienceStream | EventStream |
|---|---|---|
| Upsert Contact in Database | ✓ | ✗ |
| Insert Contact into Contact List | ✓ | ✗ |
| Upsert Contact in Database and Add to Program | ✓ | ✗ |
| Send Email using Custom Triggered Autoresponder | ✓ | ✗ |
| Upsert Contact in Relational Table | ✓ | ✗ |
Upsert Contact in Database
Parameters
| Parameter | Description |
|---|---|
| Database Name | Select the database name to upsert the contact in. It can be found by logging into your Acoustic account and navigating to Data > Databases. |
| Database Type | The type of database. |
| Enable Auto Reply (If AutoResponder is defined for database) | |
| Contact Identifier(s) | If your database has a key other than Email, you must include all unique key columns with their corresponding name/value pairs. If adding and/or updating contacts in a flexible database, one or more Sync Fields must be specified to look up the contact. |
| Enable Contact Database Column Update Criteria |
Insert Contact into Contact List
Parameters
| Parameter | Description |
|---|---|
| Contact List Name | Select the contact list name to add the contact to. It can be found by logging into your Acoustic account and navigating to Data > Contact Lists. |
| Contact List’s Corresponding Database | Select the corresponding contact list’s database name to add the contact to. It can be found by logging into your Acoustic account and navigating to Data > Databases. |
Upsert Contact in Database and Add to Program
Parameters
| Parameter | Description |
|---|---|
| Database Name | Select the database name to upsert contact in. It can be found by logging into your Acoustic account and navigating to Data > Databases. |
| Database Type | The type of database. |
| Enable Auto Reply (If AutoResponder is defined for database) | |
| Contact Identifier(s) | If your database has a key other than Email, you must include all unique key columns with their corresponding name/value pairs. If adding and/or updating contacts in a flexible database, one or more Sync Fields must be specified to look up the contact. |
| Program ID | Unique ID of the Program. |
| Enable Contact Database Column Update Criteria |
Send Email using Custom Triggered Autoresponder
Parameters
| Parameter | Description |
|---|---|
| Autoresponder Mailing Send ID | For this operation to work, the autoresponder has to be custom triggered. Choose “Custom” option when creating the Automated Mailing Send and use a Database as its “Contact Source”. You can find the Autoresponder ID by logging into your Acoustic Campaign account Autoresponder listing page and hovering your mouse over the mailing name. |
| Autoresponder’s Corresponding Database | Provide the database name that was used when creating the selected Autoresponder. |
Upsert Contact in Relational Table
Parameters
| Parameter | Description |
|---|---|
| Target Relational Table | Select the relational table name to upsert contact in. |
This page was last updated: September 29, 2026