Manychat Connector Setup Guide
This article describes how to set up the Manychat connector.
API Information
This connector uses the following vendor API:
- API Name: Manychat API
- API Endpoint:
https://api.manychat.com - Documentation: Manychat API
Configuration
Go to the Connector Marketplace and add a new connector. For general instructions on how to add a connector, see About Connectors.
After adding the connector, configure the following settings:
- API Key
- Manychat provides an API Key to use with the Account Public API.
Actions
| Action Name | AudienceStream | EventStream |
|---|---|---|
| Add Tag by Name | ✓ | ✗ |
| Remove Tag by Name | ✓ | ✗ |
| Set Custom Field by Name | ✓ | ✗ |
| Upsert Subscriber | ✓ | ✗ |
| Send Message | ✓ | ✗ |
Enter a name for the action and select the action type from the drop-down menu.
The following section describes how to set up parameters and options for each action.
Add Tag by Name
Parameters
| Parameter | Description |
|---|---|
| Subscriber ID | The unique identifier for the subscriber. |
| Tag Name | The label to tag the subscriber. |
Remove Tag by Name
Parameters
| Parameter | Description |
|---|---|
| Subscriber ID | The unique identifier for the subscriber. |
| Tag Name | The tag to remove from subscriber. |
Set Custom Field by Name
Parameters
| Parameter | Description |
|---|---|
| Subscriber ID | The unique identifier for the subscriber. |
| Field Name | The field name to set a value for. |
| Field Value | The field value. |
| Datetime field | Optional. If the custom field expects a datetime format (YYY-MM-DDTHH:MM:SS+00:00), select the checkbox. Otherwise, the YYYY-MM-DD date format will be used. |
Upsert Subscriber
Subscriber Parameters
| Parameter | Description |
|---|---|
| Subscriber ID | The unique identifier for the subscriber. |
| First Name | Subscriber’s first name. |
| Last Name | Subscriber’s last name. |
| Phone | Subscriber’s phone number. |
| Subscriber’s email address. | |
| Whatsapp Phone | Subscriber’s WhatsApp phone number. |
| Gender | Subscriber’s gender. |
| Has opt-in SMS | Boolean. Required if property Phone Number is not empty. |
| Has opt-in Email | Boolean. Required if property Email is not empty. |
| Consent Phrase | Required if property Has opt-in SMS is true. |
Send Message
Message Parameters
| Parameter | Description |
|---|---|
| Subscriber ID | The unique identifier for the subscriber. |
| Data | Message data. Template variables must be used to build this object. More info. |
| Message Tag | The tag describing the message. For example: ACCOUNT_UPDATE. |
| OTN Topic Name | One-Time Notification topic name. For example: Сhannel news. |
| Template Variables | Provide template variables as data input for Templates. See Template Variables Guide documentation for usage examples. Name nested template variables with the dot notation. Example: items.name. Nested template variables are typically built from data layer list attributes. |
| Templates | Provide templates to be referenced in Data field (see: Templates Guide). Templates are injected by name with double curly braces into supported fields (Example: {{SomeTemplateName}}). |
This page was last updated: October 23, 2024