Clicktale Carmel Tag Setup Guide

This article describes how to set up the Clicktale Carmel tag in your Tealium iQ Tag Management account.

Tag tips

  • Override the standard config values using mappings.
  • To pass audiences and badges to Clicktale:
    • Contact your Clicktale representative to enable the receiving of this data.
    • When mapping a badge, enter the name as it should appear in Clicktale.
    • Set Send All Audiences to True to send all audiences to Clicktale in the following format:
      window.ClicktaleEventHandler(["Tealium Audience: AUDIENCE NAME", ...]);
  • Set Send Replay Link to True to make your Clicktale replay link available as the server-side attribute clicktale_replay_link.
  • Contact your Clicktale representative to enable the generation of the replay link.
  • Server-side attributes will appear in the current account and profile.
  • Use a mapping to override tealium_profile .

Tag configuration

Navigate to the Tag Marketplace to add a new tag. Read the Tag Overview article for general instructions on how to add a tag.

When adding the tag, configure the following settings:

  • Title
    • Required.
    • Identifies the tag instance.
    • Clicktale Carmel is the default name.
    • When using multiple tags by the same vendor, assign a unique name
  • Partition
    • The partition where data is sent.
    • Example: www07
  • Project GUID / PTC ID
    • Clicktale Project GUID
    • Example: 11111111-1111-1111-1111-11111111111
  • Send Replay Link
    • Select True to make your Clicktale Replay Link available as a server-side attribute.
  • Send All Audiences
    • Select True to send each audience to Clicktale in the format window.
    • Example: ClicktaleEventHandler(["Tealium Audience: AUDIENCE NAME", ...]);.
  • Send Events to ClickTale
    • Select True to send Event Data to Clicktale.

Applying load rules

Load Rules determine when and where to load an instance of this tag. The ‘Load on All Pages’ rule is the default load rule. To load this tag on a specific page, create a new load rule with the relevant conditions.

  • Load this Tag on the page where you want to track the visitor’s mouse movements.
  • Tealium recommends that this tag loads after the page has rendered completely.

Data mappings

Mapping is the process of sending data from a data layer variable to the corresponding destination variable of the vendor tag. For instructions on how to map a variable to a tag destination, see Data Mappings.

The available categories are:


Variable Description
  • String
  • Partition.
  • The partition where data is sent.
  • Map to this variable to dynamically configure the server partition value.
  • String
  • Project GUID.
  • Map to this variable to set the project guide field.
  • String, Boolean
  • Send Clicktale Replay Link
  • Values are true or false.
  • String, Boolean
  • Send all audiences.
  • Values are true or false.
  • String
  • Tealium Account.
  • String
  • Tealium Profile.
  • String
  • Toggle on to Send Events to Clicktale

Vendor Documentation

Was this page helpful?

This page was last updated: September 8, 2022