This article describes how to set up the Clicktale Carmel tag in your Tag Management account.
Tag tips
- Override the standard config values using mappings.
- To pass audiences and badges to Clicktale:
- Contact your Clicktale representative to enable the receiving of this data.
- When mapping a badge, enter the name as it should appear in Clicktale.
- Set Send All Audiences to
Trueto send all audiences to Clicktale in the following format:window.ClicktaleEventHandler(["Tealium Audience: AUDIENCE NAME", ...]);
- Set Send Replay Link to
Trueto make your Clicktale replay link available as the server-side attributeclicktale_replay_link. - Contact your Clicktale representative to enable the generation of the replay link.
- Server-side attributes will appear in the current account and profile.
- Use a mapping to override
tealium_profile.
Tag configuration
Go to the tag marketplace to add a new tag. For more information, see About tags.
When adding the tag, configure the following settings:
- Title
- (Required) Identifies the tag instance.
- Clicktale Carmel is the default name.
- When using multiple tags by the same vendor, assign a unique name
- Partition
- The partition where data is sent.
- Example: www07
- Project GUID / PTC ID
- Clicktale Project GUID
- Example: 11111111-1111-1111-1111-11111111111
- Send Replay Link
- Select True to make your Clicktale Replay Link available as a server-side attribute.
- Send All Audiences
- Select True to send each audience to Clicktale in the format window.
- Example:
ClicktaleEventHandler(["Tealium Audience: AUDIENCE NAME", ...]);.
- Send Events to ClickTale
- Select True to send Event Data to Clicktale.
Applying load rules
Load Rules determine when and where to load an instance of this tag. The ‘Load on All Pages’ rule is the default load rule. To load this tag on a specific page, create a new load rule with the relevant conditions.
- Load this Tag on the page where you want to track the visitor’s mouse movements.
- We recommend that this tag loads after the page has rendered completely.
Data mappings
Data mappings send values from data layer variables to the corresponding variables in the vendor tag. For more information, see About data mappings.
The available categories are:
Standard
| Variable | Description |
|---|---|
partition |
|
project_guid |
|
send_replay_link |
|
send_audiences |
|
tealium_account |
|
tealium_profile |
|
SendEventsToClicktale |
|
Vendor Documentation
This page was last updated: November 10, 2026